Leadership and Governance Trainings

LGT032 - Conflict Management and the Workplace (LGT032)

- Understand the definition of different kinds of conflict and positive and negative conflict.
- Recognize what causes conflict; hot buttons and issues.
- Develop an understanding of conflict styles and modes.
- Recognize team conflict and the importance of conflict norms.
- Establish a procedure for resolving personal conflict.
- Understand the role of a conflict facilitator.

Note: This training CANNOT count towards the Foundational Academy Supplemental Training requirements. All courses on this website categorized as "Victim Services Trainings" (not "Leadership and Governance Trainings") in the course catalog can be used to fulfill these requirements. Read more about the Foundational Academy Supplemental Online Training requirements here.

Posted Date: 05/17/2013 Training hours: n/a

  • LGT032 - Introduction
  • LGT032 - Course Module
  • LGT032 - Conclusion
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever